Support Account Setup

Subscribed Package *

On-Demand (Standard) On-Demand (Enterprise) On-Demand (Large Enterprise) Managed Services

Support Account Email *

 

INFO

• Please provide us with a valid email address (or a mailing-list address) that will be used for creating your support account and for all support related notifications.
• After we have set up your support account, we will email you the login credentials and guidelines for posting and reporting support incidents.
• Your support account will be set up on https://support.joget.org.

Domain Name Setup

Custom Domain Name *

Yes, I will be using a Custom Domain Name No, I will not be using a Custom Domain Name

Domain Name Setup

Custom Domain Name *

Yes, I will be using a Custom Domain Name No, I will not be using a Custom Domain Name

Domain Name Setup

Custom Domain Name *

Yes, I will be using a Custom Domain Name No, I will not be using a Custom Domain Name

Domain Name Setup

Custom Domain Name *

Yes, I will be using a Custom Domain Name No, I will not be using a Custom Domain Name

Account Name *

 

INFO

• If you are not using a custom domain name, your default URL to access your Joget Workflow server will begin with https://AccountName.cloud.joget.com/.
• If your preferred Account Name has already been taken and not available, we will contact you within 24-48 hours to request for a new one.
• When you do have a custom domain name later, you can submit a request to set it up on our support site.

Your Custom Domain *

 

INFO

• Please provide a valid custom domain name to be used with this site. Ensure that it is a subdomain, e.g. joget.yourdomain.com.
• After we have received your setup information, we will provide you with the Server IP Address for you to configure your custom domain name on your Domain Name Server.
• SSL Certificate will be issued after we have verified and set up the domain name.
• If you do not have a custom domain name now, you can request to set it up later. For now, select the other option, "No, I will not be using a Custom Domain Name".

Commencement

Preferred Commencement Date *

Additional Info

 

INFO

• We will confirmed the preferred commencement date with you within 24-48 hours.
• If you are subscribing to Joget Cloud Managed Services, please note that it is a BYOL (Bring Your Own License) service. Please ensure that you have purchased the related Joget Workflow Enterprise User Licenses separately.

Company and Contact Information

Company Name *

Contact Name *

Contact Email *

Contact Number *

 

• After we have received the setup details, we will follow up with you via email. Please ensure that your email address is valid.
• A copy of this setup details will be sent to your email for your record.
• By submitting this form, you hereby agree to the terms stated in our Privacy Policy. Thank you for your support.

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